If you're a leader, chances are good you've been reading and hearing about emotional intelligence more often than normal lately. Emotional intelligence goes beyond empathy and listening to others. These qualities, while important, are not by themselves going to make you an effective leader. You need self-awareness, courage, the ability to tell people what they don’t want to hear (but need to hear) in the right way, assertiveness and influence. If we have high EQ, not only do we tend to have more self-awareness and mastery of our own emotions, but we also have more social awareness and can adapt our communication style and language to suit our audience and build relationships.
All too often, the first thing we do when adversity appears is focus on the negatives and all of the problems in our lives. Failure and adversity are only present in our lives to help us, not hurt us. It’s extremely important to never lose sight of this truth.
Hiring a new employee can be an arduous HR process. You have to write an excellent job description, sift through scores of resumes, conduct interviews, make an offer, and then iron out the details. If you’ve gotten to this point, it can be tempting to kick back and congratulate yourself on a job well done. But the truth is, hiring a new employee is only the first step in growing your business: Now you need to figure out how to welcome a new employee.