The current pandemic has not fared badly as a ‘good’ crisis, considering the lessons it has brought out for individuals, organizations and countries with the challenges. Some of the major challenges for businesses—big or small—have been operational paralysis, staying afloat and being prepared to bounce back.

There are a few simple steps to every conflict resolution process, which can you can use for disputes between coworkers or between supervisors and employees. These steps comprise the acronym LEAD—Listen, Empathize, Acknowledge (and Apologize), and Do something.

You have the perfect candidate for an open position. They have the right experience, seem to be a good fit for the company culture, and check all the boxes for what you’re looking for in an employee. All that’s left is the background check, something you assure the applicant is merely a formality.

Shortening the workweek isn't the answer to increasing productivity.