What Does it Take For a Company to Be Successful?

7 Must-Know Tips From Successful Entrepreneurs.

1. LOVE WHAT YOU DO. - According to Lisa King, owner of Brownie Points Inc., which sells gourmet brownies and holiday gift baskets, it's a lot easier if you're passionate about your business's purpose. "If you don't [love what you do], it's hard to be successful," she says.
2. BUILD A TEAM IMMERSED IN YOUR VISION. - it's important to demonstrate the type of organization we want to be," says Mike Mondello, president of SeaBear, which supplies fresh and smoked wild salmon directly to consumers.
3. COME UP WITH INNOVATIVE WAYS TO SOLVE PROBLEMS. - Necessity really is the mother of invention. Just ask Robin Brocklesby of Creative Coverings, which rents specialty linens for formal events. When customers were having difficulty returning the linens they had rented, Brocklesby turned to UPS for a creative solution. The result was out-of-the box innovation: Return the linens in specially designed bags (with an estimated life span of 300 uses) rather than larger boxes.
4. CREATE A DELIGHTFUL CUSTOMER EXPERIENCE. - "It's mission critical that everyone on our team understands how they fit into the brand and what they bring to the value chain that delivers a successful customer experience," Mondello says.
5. QUICKLY LEARN FROM YOUR MISTAKES. - A decade ago during the holidays, SeaBear outsourced its call center. Customer orders were soon riddled with errors. "When a customer had a need outside the norm, the call center couldn't handle it with the customer care our own professionals could," Mondello recalls. The solution? SeaBear immediately stopped outsourcing and personally contacted all the customers who were negatively affected.
6. RELY ON PEOPLE SMARTER THAN YOU. - You can't know and do everything. You must rely on others.
7. NEVER SACRIFICE QUALITY. - "The key to the success of any business is to establish a philosophy and have everyone in the business buy into it," says Larry Sweet, founder and president of Save-A-Load Inc. Sweet's philosophy of putting quality first has resulted in double-digit revenue growth since the company's founding in 1993.

Read the full article at: http://compass.ups.com/7-tips-from-successful-entrepreneurs/

Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.

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