The Key Elements of Business Success From an Operating Perspective
In a Service Business, Operations Are Highly Task-Oriented
1. - Supply. - When it comes to business operational management, the organization must bring in a supply to work with from somewhere. For service-oriented companies, this supply tends to be primarily data, although office supplies and hardware are also important factors. For manufacturers, supply is the raw materials that the company buys to make products. The supply should be dependable and cost-efficient, with the business buying the best resources at the best prices.
Many businesses have supply management strategies to locate the best prices for this end.
2. - Efficiency. - Business operations should also see efficiency as a primary goal. The efficiency focus began with practices such as lean management and systems management used primarily in manufacturing circles, but the concepts soon found their way into other industries. How the business arranges its production chain physically, how many steps of the production process it can do at the same time and what the downtime of its equipment or process is are all vital factors in increasing efficiency. The goal is to produce as many goods in as short a time as possible.
3. - Reliability and Adaptability. - Reliability and adaptability provide an interesting tension in business operations. On one hand, operations need to be reliable. Supervisors need to know that they can produce a certain amount of units to meet potential demand no matter what. On the other hand, businesses need enough adaptability to change with market and technology shifts and embrace new practices to keep operations efficient.
4. - Quality Control. - While the steps of the operational process are important, the organization must also assess its work at the end of the process. Quality control examines the final product and looks for defects and ways it can be improved. Most businesses will only accept a certain level of defects or problems -- some prefer not to accept any at all. This improves product flow and solves minor problems that could become major issues later on.
Read the full article at: http://smallbusiness.chron.com/key-elements-business-success-operating-perspective-21234.html
Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.
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