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Interview Patty

Maximize Employee Efficiency and Productivity

Business Coaching for Women

1. - Make It Easy For Employees To Communicate With Each Other. -

Regardless of which office tool you use to track the whereabouts and activities of employees, make certain all employees use it to notify the rest of the team when they are traveling, at a client site, working from home or on vacation. Build an infrastructure that allows server and email access no matter where an individual's location-”whether home, office conference room, training room, airport or taxi.

Encourage employees to share their cell phone numbers with co-workers, so they can be contacted when out of the office. Make sure all employees respect the privacy of their co-workers and keep all shared cell numbers confidential. Finally, train employees in technology that allows and encourages remote sharing of information so they can work in virtual mode whenever it is most efficient. Employees may surprise you with the additional work they can complete outside the regular 8 to 5 routine when the proper systems are put in place for continuous access.

2. - Provide Employees With a Good Working Environment. - Establish methods for employees to indicate their unavailability for meetings, contact or interruptions during times when concentration is paramount. This can be something as simple as a closed door or phone on "do not disturb," or the use of scheduling tools to carve out a block of time as "busy" or "unavailable." Set aside specific meeting spaces that must be "reserved" for use, and communicate to employees how and when to reserve them. Also, if available, designate a smaller room/area for "on demand" meetings that do not need to be reserved.

Discuss with employees what they need to be more effective in their job, as their ideas may vary from what you believe is best suited. Employee needs can be as simple as a file folder for better organization or as complex as dual monitors for completing assignments, but hear them out and consider the benefits.

Design and implement an efficient electronic filing system to eliminate duplication of information and the administrative time required for manual filing. Centralize printing facilities in strategic locations on the floor to mitigate excessive printing and minimize noise in the open workspace.

3. - Create a Company Culture of “Community”. - Provide opportunities where individuals can share their personal experiences or skills. Reserve time in meetings where the agenda allows for personal communication, rather than completely focusing on business.

The ways in which people collaborate-”or fail to collaborate-”are all dependent on your company culture, which consists of your employees' daily interactions, habits, language, manner of dress, decision-making practices and attitudes. Take the time to help employees build a great culture, because a poor company culture spells disaster. Performance issues, abuse of time off, interpersonal conflicts, time wasting, repeated instructions, petty complaints and so on are all productivity drainers.

Source: CorpMagazine

Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.

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