7. More is Better
Striving for excellence is the goal of business owners. In Xerox’s seventh myth, they question the relationship between quantity and quality. Do you waste time striving for ‘perfection’?
7. More is Better
Quantity and quality are inexorably linked. More is better as long as quality isn’t its casualty. One only needs to recall the recent housing loan crisis to see what happens to customers and business when quantity jumps and quality drops.