fbpx

Interview Patty

6 Ways to Become a More Empathetic Entrepreneur

Business Women Management Consultant in Houston

1. Talk to people. - Talk to people, not just your customers, but those you meet who may be interested in your product and brand. Uncover their reservations as a buyer; learn what may motivate them to purchase. Challenge yourself to have at least one conversation with a new person every week. Go beyond small talk and discover who these people are and which factors affect their purchasing decisions.

2. Listen. - Be willing to actively listen to your customers and employees. Make yourself vulnerable, which is not an easy thing to do as a leader. Take the time to understand your customers as people and empathize with their situation. Avoid viewing clients as just a source of revenue. Treat them with dignity and respect, and prepare to develop solutions that will address their biggest problems and deliver happiness.

3. Develop your communication skills. - Practice your verbal and nonverbal communication skills. Body language, tone and voice are critical things to master. Spend time interacting with people you believe empathize well with others. Observe their behaviors and mirror them. Then, apply what you learned, to communicate better with customers, investors and team members.

4. Share experiences. - Walk in someone else’s shoes. That sounds clichéd, but it is true. If you want to understand someone, you need to know what his or her life is like. If you haven’t read To Kill a Mockingbird by Harper Lee, make a point to do so. One of the main themes is the belief that you never really know someone until you understand his or her point of view.

5. Make people your priority. - Empathetic entrepreneurs typically measure their organization’s success by the number of happy customers and staff they support. And clients and employees are fiercely loyal to businesses that truly understand them. As a result, empathetic companies are among the most profitable in their industry. That is because spending money to replace and train personnel hurts your bottom line. Furthermore, it costs more to acquire new customers than to retain existing ones.

6. Cater to your customers. - Being empathetic to your customers enables you create the shopping experience they want and need. In a study called, “Men Buy, Women Shop,” researchers observed the habits of both men and women. Not surprisingly, they found that the men studied were more systematic than women about shopping.

Source: Entrepreneur

Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.

Business Women Management Consultant in Houston.

Business consulting for women entrepreneurs in Houston, Advice for women entrepreneurs, Business Coach in Houston, Growth strategies for small business, Business coaching for women, Growth for women-owned businesses, Houston business coaching, Financial strategies for small business, Small business consulting in Houston, Business management consultant, Business, Consulting, Women, Entrepreneurs, Houston, Coach, Growth, Strategies, Coaching, Owned, Owner, Financial, Consulting, Management.

Building Blocks

7941 Katy Fwy. #414
Houston, TX 77024 USA

© 2024 The Block Group Inc. All rights reserved.  Terms of Use | Privacy Policy | Disclaimer