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Interview Patty

How Business Women Can Deal With Difficult People

16-June-20143 Tips For Women Entrepreneurs To Deal With Difficult People


TIP # 1 You need to be prepared to listen intently to these rants. Once the complainer/criticizer has had her say, ask open-ended questions to get to the real root of the problem (there is almost always something else going on). Stay calm and be straightforward in order to disarm your employee and let her know you are pleased that she cares enough about the business to have a say. Then, state directly that as the owner you make the decisions necessary to operate the business.

Tip # 2 You must directly confront procrastinators and manipulators. Employees who take an inch will eventually take a mile. Using excuses that you, the owner, can relate to such as childcare issues is manipulation plain and simple. As a boss, you must understand that procrastinators and manipulators will not change. You must put her on notice and let her know that she can no longer control you with her actions and lack of respect. If she is truly unable to do the job you have hired her to do it is time to move on and find someone who will.

Tip # 3 Make sure you keep your emotions out of your conflicts and be clear that you expect to be treated with the same respect that you treat others. If necessary, ask others to take the time to think through what they want to say to you and let them know you will give them their time to be heard. But always, and I mean always, lead by example and demonstrate by your actions that your decisions are final.

Read the full article at: http://www.vickidonlan.com/Womens-Business-Blog/bid/83270/3-Tips-For-Women-Entrepreneurs-To-Deal-With-Difficult-People

Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.


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Keywords: Business consulting for women entrepreneurs in Houston, Advice for women entrepreneurs, Business Coach in Houston, Growth strategies for small business, Business continuation for women, Growth for women-owned businesses, Houston business coaching, financial strategies for small business, small business consulting in Houston, business management consultant

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