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When you have a business, satisfied clients are essential to your continuous success. Knowing your ideal client and their particular needs is critical to your success. However, pursuing non-ideal ones can kill your business. It pays to be picky about which clients you choose to work with.

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“The targets they’re hitting are an improvement over last year, so we’re good.”

In a static world with no change in customer demand, competition or costs, that would be sound logic. Unfortunately, that’s not the world we live in.

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Most people say they hate conflict, yet avoiding it causes more problems. In today’s culturally diverse, multigenerational workforce it’s bound to happen. Conflicts can be frequent, often petty and very costly between people speaking different languages, from different generations and having different religious beliefs and cultural norms. Tempers flare and regrettable things are said.

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I have a secret.... a pretty well-known secret. I love to work on the weekends!  Yes, I do find time to socialize and relax, but I treasure my weekends for their focused, quiet stretches. Do you long for more control of your time and energy?

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