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Why the Best Entrepreneurs Have Employees Who Disagree With Them

It’s an intuitive fact: To be successful, entrepreneurs must be powerful leaders whose employees immediately fall in line with their every command. When they make a decision, their employees follow almost automatically, and with respect, obedience and trust that their leader is experienced or more knowledgeable than they.

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How to Keep Up With Customer Expectations

Not too long ago, there was a time when people had to actually pick up the phone and dial customer service to speak with a support representative, but that era is long gone. Today, we live in an age of near-immediate gratification in which we're bombarded with hundreds of brand messages and advertisements during more than 11 hours of staring at our screens per day. As a result, better customer service is becoming mission-critical for most businesses. In fact, customer-experience strategists Walker released a study determining that customer experience is bound to make or break sales more than price and product.

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When Is Hiring Freelancers a Good Idea?

The gig economy is here to stay and it’s a no surprise that more and more people consider freelancing as an additional source of income or as a small business of their own. According to some stats, it is projected that in the U.S. alone, in 2027, there will be 86.5 million freelancers comprising 50.9 percent of the total workforce. The situation in India and other parts of the world is similar, although in some EU countries people still prefer full-time jobs.

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Setting Expectations for Employees

Setting expectations for your employees is an essential responsibility that many business owners gloss over. Clear employee expectations benefit not only your staff, but your business as a whole.

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