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Interview Patty

How to Communicate With Employees

130-June-2014Overview of Communicating With Employees


1. Create the Culture
Above all else, to the extent possible, strive to be transparent and straightforward about the challenges of your business and even about your company's financials. Schedule informal communication. Meet one on one. Informal confabs with the people who report to you, held at least biweekly, serve as excellent occasions to check on their progress as well as identify problems before they blister, and so can be a powerful motivational tool.

Meet in groups. A brief team huddle at the start of the day or the shift is a good way to discuss the goals, challenges, or operating plan for the day. The meeting should last about an hour and include a question-and-answer session.

2. Make Sure Your Message is Heard
The ways in which you communicate can often be just as important as the substance of that communication. Evaluate your own abilities. By merely being aware, you can play to your strengths and mitigate weaknesses. Sometimes a single trait can encompass both strengths and weaknesses. Sharpen your message. According to research cited by the Society for Human Resource Management, people normally remember only three to five points from any communication. So keep it short and sharp. This is especially true if your message is being delivered by e-mail or memo. Recognize good work. If your message is always negative, it won't be heard. Balance criticism with compliments. Prepare for meetings. Whether your meeting is one on one or in a group, plan what you are going to say and how you will say it. Understand unspoken signals. Body language, for example, can undermine a spoken message.

Read the full article at: http://www.inc.com/magazine/20100501/guidebook-how-to-communicate-with-employees.html

Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.


Business consulting for women entrepreneurs in Houston.


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