How to End a Bad Business Relationship
Keep emotion out of the equation
1. Give the other party the benefit of the doubt. If a business relationship begins to go sour, it is usually because one of the parties is not meeting the other's demands.
If you are on the receiving end of the bad service, it would be easy to jump to conclusions about why the supplier is not coming through on their end of the business agreement. Just as with any other kind of relationship, communication is key. The minute there is any kind of problem on your end, it is your responsibility to contact your point person and let them know what's going on. Always keep the ball in their court. Do everything you can to help them help you. That way, if things keep going wrong, you will know beyond a shadow of a doubt that you have done everything you can to keep the business relationship healthy and communicative. You never know what kind of problems they might be having that you don't know about, unless you ask.
2. Keep emotion out of the equation. It is very easy to get riled up when things start going wrong, especially when money is involved. The quickest and surest way to burn bridges in the business world is to take things personally and become emotional about business decisions and transactions. The best way to keep your head and continue making logical, business-minded steps in the right fiscal direction is to dissociate yourself from the emotional baggage attached to the situation. If you need to meditate for 10 minutes in the middle of the day to clear your mind, so be it. Whatever you need to do to keep yourself in a neutral emotional place, do it.
3. Do not waiver on your decision to end any relationship. Your authority on ending any business relationship will be questioned by at least one person, if not a committee of people. Before you make a decision to cut ties with a business associate whose relationship with you has gone bad, commit to your decision completely. Your judgment will come into to question even more if you look "wishy-washy" on the subject. Commit to and make your decision irreversible and final.
4. Do not burn bridges. Even though you must make a decision that is beyond reproach with your peers, you must do your absolute best to make the break amicable. You never know when you will run into this business associate again in the future. So many fields of business are small and incestuous and the chance of having to deal with this person, or an associate of this person's in the future, is great. Without backing down from your position, act as congenial as possible and, again, keep emotion out of the picture. Doing this will put you a big step forward in the direction of creating a clean, friendly break to a business relationship that must end for everyone's benefit.
Read the full article at: ehow
Patty Block, President and Founder of The Block Group, established her company to advocate for women-owned businesses, helping them position their companies for strategic growth. Charting the course for impactful, sustainable, profitable businesses, the beacon is control: of your strategic direction, your money, your time, your staffing, and your ability to bring in business. The Block Group brings together the people, resources and ideas that build results.
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